The Lord’s Pantry at Anna’s House is a 501(c)(3) that serves clients on the near-westside of Indianapolis.

We currently have an opening for a talented, motivated, service-oriented individual to join our team.

Please note this positions requires working every Saturday from 8 a.m. – 2 p.m.

Director of Operations

Job Title: Director of Operations
Reports To: The Board of Directors
Type: Full-time – 40 hours per week
Location: Indianapolis, Indiana

Required Hours of Availability:

• Wednesdays: WEEKLY 9 a.m. – 5 p.m. Every other week, 9 a.m. to 8 p.m. — Weekly Community Dinner
• Thursdays: 9 a.m. to 2 p.m. — Food coordination for Saturday
• Saturdays: 8 a.m. to 2 p.m. — Weekly food distribution

Flexible with other days of the week based on the needs of the organization to complete the 40-hour work week.

Job Description:

Director of Operations plays a vital role in supporting the efficient functioning of a nonprofit organization. This role involves working closely with the volunteers (adults, teens, and families), and the Board of Directors to ensure smooth administrative operations, effective communication, and project management.

The Directors responsibilities include, but are not limited the following:

Responsibilities:

1. Administrative Support: Provide comprehensive administrative directions, including managing schedules, coordinating meetings, and handling correspondence.
2. Staffing: Staff and schedule a team of volunteers for food distribution.
3. Data Management: Maintain, enter, and organize data, reports, and documents related to operations, volunteers, clients, programs, and fundraising information, ensuring accuracy and accessibility. To include reports such as Midwest Food Bank annual audit, and Adopt-A-Family spreadsheets.
4. Program Coordination: Assist in planning and executing programs, including research, fundraising, and progress tracking. This includes coordinating the holiday “Adopt-A-Family” program, as well as other holiday programs, backpack program, community dinners including sponsors for each week/month, potential homework assistance program, and food pantry distribution program.
5. Facility Management: Keep records of maintenance on the building. Coordinate repairs and maintenance the ensure building runs efficiently.
6. Team Management: Lead a team of volunteers, efficiently run meetings, coach volunteers.
7. Communication: Act as a liaison between the Board of Directors and clients, conveying important information and ensuring timely communication flow. Communication with clients such as creating flyers for distribution to announce upcoming special events.
8. Social Media: Create posts for social media, helping share important information with clients, the community, and stakeholders.
9. Scheduling: Coordinate and schedule staff meetings, operational reviews, and other events as necessary.
10. Problem Solving: Collaborate with the volunteers to identify operational challenges and develop solutions to enhance efficiency.

Qualifications:

• Bachelor’s degree or equivalent work experience.
• Bilingual in Spanish and English preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in office software, including Microsoft Office Suite.
• Ability to become excellent in the following software programs: Filemaker Pro, eTapestry, QuickBooks Online, WordPress
• Understanding of nonprofit operations is a plus.

This role is instrumental in ensuring the smooth operation of our organization and contributes to our mission of empowering families through educational programs and nutritional assistance. The Director of Operations will work in a collaborative and dynamic environment, supporting the growth and success of The Lord’s Pantry at Anna’s House.

Join us in making a difference in the lives of those we serve by applying your passion for community engagement and client advocacy. If you are committed to creating meaningful connections and supporting our mission, we invite you to apply for this rewarding opportunity.

Apply for a Career with The Lord's Pantry

Please complete all information. Incomplete applications will not be considered.

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Do you have a bachelor's degree or higher *

• YES
• NO

Are you fluent in both English and Spanish (preferred but not required)? *

• Yes
• No

Are you a U.S. Citizen or legally authorized to work in the U.S. *

• Yes
• No

CERTAIN POSITIONS WITHIN THE ORGANIZATION REQUIRE USE OF A CAR OR OTHER MOTORIZED VEHICLE. YOUR DRIVING RECORD WILL BE CHECKED SINCE YOU DRIVE A COMPANY VEHICLE AND/OR DRIVE FOR COMPANY BUSINESS IN YOUR PERSONAL VEHICLE.

Do you have a valid U.S. Drivers License? *

• Yes
• No

Are you willing to travel around Indianapolis? *

• Yes
• No

This position requires sitting, standing, ascending and descending stairs, and lifting. Lifting Requirements: bend, lift, and move up to 50 pounds. I can meet the physical requirements of this position. *

• Yes
• No

Availability: I understand that the individual in this position will need to meet the following Required Hours of Availability Wednesdays 9am to 5pm. Every other week, 9am to 8pm. (Weekly Dinner), Thursdays 9am to 2pm (Food coordination for Saturday),Saturdays 8am to 2pm (Weekly food distribution) Flexible with other days of the week based on need. *Seasonal, as needed. Heavy in Nov.- Dec. (Christmas Season) *

• Yes
• No

Are there any days or hours you are unavailable to work? *

DURING THE LAST 7 YEARS, HAVE YOU EVER BEEN CONVICTED OF, PLED GUILTY TO OR PLED NO CONTEST TO A CRIME, EXCLUDING MISDEMEANORS AND TRAFFIC VIOLATIONS? *

• Yes
• No

If you answered yes to the above question, please explain.

A conviction will not automatically preclude employment. See applicable state restrictions.

AGREEMENT

PLEASE READ THE FOLLOWING CAREFULLY AND SIGN BY TYPING YOUR NAME IN THE SPACE PROVIDED:

I hereby certify that I have read and fully completed this application and that the facts set forth in this employment application (and accompanying resume, if any) are true and correct to the best of my knowledge, and I agree and understand that any misrepresentation or falsification of information or omission of information during the employment application process may disqualify me from further consideration for employment and, if employed, will subject me to dismissal. I further certify that I am a true and bona fide job applicant, honestly interested in working in the position(s) for which I have applied, and am seeking employment with this organization solely to provide me with the benefits of a job and for no other purpose.

I understand that in connection with my application for employment an inquiry into my background may include an investigative consumer report, which provides applicable information concerning character, general reputation, personal characteristics and standard of living. I understand that I have the right to make a written request within a reasonable period of time for information as to the nature and scope of any such report. If I am denied a job based either wholly or in part because of information contained in an investigative consumer report, I will be provided the name and address of the reporting agency that supplies the information.

I acknowledge that the Organization reserves the right to modify or amend its policies at any time, without prior notice. These policies do not create any promises or contractual obligations between this Organization and its employees. At this Organization, my employment is at will. This means I am free to terminate my employment at any time, for any reason, with or without cause, and this Organization retains the same rights. I further understand and agree that the President of Board of Directors of this Organization is the only person who may make an exception to this, including the at-will status of my employment, and it must be in writing and duly executed by the President of Board of Directors of this Organization.

If applicable to my employment, I have read and understood the notice regarding polygraph tests and my rights under this state's law.

AUTHORIZATION TO RELEASE INFORMATION: I authorize the references and/or employers listed on this application to give you any and all information concerning my previous employment and pertinent information they may have, personal or otherwise, and release all parties from all liability for any damage that may result from furnishing such information to you. I agree and understand that the Organization and its agents may investigate or seek information concerning my background and/or previous employment, whether of record or not. I further agree and understand that if employed, the Organization may at any time seek any information from whatever source, which in its discretion, it deems relevant to my employment.

NO DRUG USE POLICY: This Organization does not hire persons who use illegal drugs. All persons seeking employment or employed with this Organization may be required to take and pass a screen for illegal drugs, and may be subject to periodic tests for illegal drugs. I hereby voluntarily consent to provide a urine specimen (or blood specimen as required for alcohol testing only) at a collection facility designated by the Organization, and further consent to have the specimen tested at a laboratory selected by the Organization. I hereby certify that I (check one) do _______ or do not _______ use illegal drugs. SIGN BELOW BY SELECTING APPROPRIATE ANSWER.

Signature Sign Below 

This Organization is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to equal opportunity without regard to race, religion, color, gender, age, national origin, citizenship, disability or any other basis of discrimination prohibited by applicable local, state or federal law. No question on this application is used for the purpose of limiting or excluding any applicant's consideration for employment on such grounds.

I hereby certify that I (check one) do _______ or do not _______ use illegal drugs. *

• I USE ILLEGAL DRUGS
• I DO NOT USE ILLEGAL DRUGS

Type your name and today's date below agreeing to the above agreement and certifying that the information that you have submitted is true and correct to the best of your knowledge. *

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